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Letter: "Why Would You Throw Away Your Own District Attendees?"

Some parents said this year's re-registration for school could have gone more smoothly. Read about one mom's experience and weigh in via the comment section below.

[Albany Patch would love your 300-word letters to the editor. .]

The district office was full [Aug. 23] as children found out at orientation that they were not in the system after turning in required paperwork months earlier.

No letters or calls were made if a file was reportedly incomplete. The late-afternoon parents were brushed off due to a power outage and the inability to compute or copy. Officials resorted to using cameras to document.

Aug. 24, the line went out the door and on for hours, as they had one employee manning the window and doing the enrollment. Tons of angry parents.

Children were also left for hours at the junior high and high schools when they arrived for school to hear this news (about incomplete paperwork) for the first time.

Principals hid or blamed the district, the district did not answer calls, and the administration hid. The office didn't even answer the schools when information was input incorrectly and parents showed up thinking the problem was solved.

After a 2 1/2 hour wait, two of my kids had their enrollment switched and the wrong one was in middle school and high school. Calls and pleas to staff, admin and even the superintendent have yielded zero results.

I have two enrolled children who could not attend school because they were misplaced again this year! I mean the district tossed kids from out of district, and the budget is suffering. Why would you throw away your own district attendees?

There were hundreds of families that this happened to.

Paula Thompson
Albany, CA 

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Allen Cain September 15, 2011 at 12:32 AM
Please stay tuned to what Allen Cain (of the Solano Avenue Association and Stroll) has to say about this. If you feel you have been abused by this "system" as my family has, I will be collecting names, and are prepared to see that this faulty procedure is addressed. I am not just some out of district criminal; I can not believe that such a fine organization (the AUSD) has set this example to the kids who are victim to this. Again, please keep an eye out on an up-coming story and be prepared to respond to me if you feel that the procedure was punishment, not process.
Allen Cain September 15, 2011 at 12:52 AM
PS: and so maybe I am not "veiled" I would like to identify myself in more detail to those who do not know me (as I have nothing to hide) and the above "teaser" was admittedly vague: My daughter is Hummd Ali Khan (was) eighth grade - Albany Middle School. Though the "rumor around the campfire" is that AMS has room for her now - we have enrolled her into Saint Jerome's in El Cerrito. My family was hurt by the "procedure" that took place. My 13 year-old daughter (who has been in the district for seven years) was devastated by the process - not so much that she was denied going to school with her friends (har) but the procedure. Or apparent lack of it. Thank you for your attention patch readers. This is with all due respect to the hard working people within the AUSD and it's management, we know you all have tough jobs and are doing what you can - your system is damaging. Please stay tuned for more...
Sharyl Gates September 15, 2011 at 02:19 AM
The re - enrollment process was very difficult this year. We are Albany residents and a bit puzzled at the increased inefficiency, under staffing, etc. Perhaps a one time proof of residency process can be initiated. We like the school, teachers, counselors, etc. This is our first negative experience with the AUSD.
gretchen davidson September 15, 2011 at 07:45 PM
I agree with the folks who said the process was easy. I made the appointment on line and the instructions about what to bring in were very clear. I was in and out of there in less than 5 minutes and the person helping me was kind and efficient. I understand that the district needs to check to make sure that all strudents enrolled are actually Albany residents-or if they are not-that they have a proper inter district transfer.
KTA September 16, 2011 at 08:48 PM
We made an appt online for a time that worked for us (about 7pm on a weeknight) way back in June. I appreciated that someone was willing to be in the office so late to accommodate our very busy schedule. I went in (three kids in tow), turned everything in (including pertussis vaccination info for my oldest), and everything was done in under 5 minutes. I'm confused as to why this was so difficult in August. Are you saying that you went through the reg process and then the district lost your paperwork? Didn't they give you a copy of the forms for your records? I can imagine that it was annoying to do for new families, especially those in the Village or otherwise new to the area, but it seemed pretty seamless (albeit mildly annoying since I had done it 9 months earlier for my kindergartner) from my perspective. Granted, I would be equally angry if I went to all the trouble to take care of this in June and then they made an error and my kid suffered for it...

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